1. Agreement to Terms
By accessing or using HostelPadi ("the Platform"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Platform.
2. Service Description
HostelPadi is a platform that connects students with hostel and apartment accommodation options near educational institutions in Ghana. Our services include:
- Providing detailed hostel listings with prices, amenities, and locations
- Facilitating connections between students and landlords
- Processing secure payments for platform access
- Providing contact information for verified landlords
3. User Accounts
To access our services, you must:
- Create an account with accurate and complete information
- Be at least 18 years old or have parental consent
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized account use
4. Payment Terms
One-Time Access Fee
Users are required to pay a one-time fee of 50 GHS to access:
- Complete hostel and apartment listings
- Detailed property information and photos
- Landlord contact information
- Booking and reservation features
This fee is non-refundable once you have accessed the landlord contact information.
5. User Responsibilities
As a user, you agree to:
- Use the platform only for lawful purposes
- Provide accurate information in your profile
- Respect landlords' time and respond to communications promptly
- Not engage in fraudulent activities
- Not share landlord contact information with non-paying users
6. Landlord Relationships
HostelPadi acts as a platform to connect students with landlords. We are not party to any rental agreements between users and landlords.
- We verify landlord information but don't guarantee property conditions
- Rental agreements are between you and the landlord
- We are not responsible for disputes between users and landlords
- We recommend inspecting properties before making payments
7. Prohibited Activities
You may not:
- Use the platform for any illegal purpose
- Harass, threaten, or intimidate other users or landlords
- Share your account credentials with others
- Attempt to bypass the payment system
- Post false or misleading information
- Use automated systems to access the platform
8. Intellectual Property
The HostelPadi platform, including its design, logo, and content, is protected by copyright and other intellectual property laws. You may not:
- Copy, modify, or distribute platform content without permission
- Use our branding without explicit consent
- Reverse engineer or attempt to extract source code
9. Termination
We may terminate or suspend your account if you violate these Terms of Service. Upon termination:
- Your right to use the platform will immediately cease
- You will not receive a refund of the access fee
- We may retain your information as described in our Privacy Policy
10. Limitation of Liability
HostelPadi shall not be liable for:
- Any direct, indirect, or consequential damages
- Disputes between users and landlords
- Property conditions or rental agreement issues
- Platform downtime or technical issues
- Third-party actions or content
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use after changes constitutes acceptance.
12. Contact Information
HostelPadi Support
Email: hostelpadis@gmail.com
Phone: +233 059 211 4903
Response Time: 24-48 hours